Take a look around you.  You will find people fiddling around with their iPhones. According to Wikipedia Apple sold 6.1 million original iPhone units over five quarters in 2008-2009. Recorded sales have been growing steadily and by the end of fiscal year 2010, a total of 73.5 million iPhones were sold.  Numbers for Blackberry’s, Android based telephones as strong. Nokia the largest mobile manufacturer  has recently announced that all their smart phones will have Windows mobile. Thus we can safely assume that Windows Mobile OS  will get a huge boost in their sales too.  Currently 65% of mobile cellular traffic is from smart phones. Over the next five years the growth in traffic is estimated to multiply  700%.  Nielsen projects that smart phone sales will meet normal phone sales in 3^rd quarter 2011.

Why? It’s not just about owning and showing off a cool gadget anymore. It has become a way of life.  Since owning my first smart phone in just over a year I must confess I am addicted to it. I check and reply my work and private e-mails as soon as I receive these regardless if I am work, home or vacationing. I am always up to date with the tweets I am interested in. I check and update my social networking accounts regularly. I check my bank accounts and make transfers when and where I need it. I maintain my social and work agenda and the best of all I can audio or video chat with my family back in Pakistan 24 hours a day and for free. The bottom line is when I am not working I don’t need to switch on my Laptop any more.

Smart phones are already popular with the professionals on the go. Almost half of the work emails I receive have a tag line “Sent via iPhone ” or “Sent via Blackberry”  below the message.  More and more businesses are providing smart phones to their employees. It is not just the cool thing. It is practical. Their most popularity in the business world is primarily because of their e-mail function and having your calendar at hand all the time.  But is that all?

So what’s the value of a smart phone for modern businesses. Commercial businesses are successfully trying hard to get more out of the smart phones. Airlines offer applications using which a passenger can not only book his flight online, he can also check schedules, destination information, delays, flight information, online check in and digital boarding card. Web shops have their own applications for doing shopping over the net.  There are applications to locate parking spots, petrol stations, fast food restaurants and WiFi Hotspots. Supermarket chains have applications for grocery shopping. Popular pizza delivery chains offer apps for ordering pizzas. There are also applications to pay for parking and toll; getting real time traffic information and speed trap locations.

Good so we have we have plenty of commercial applications making use of the smart phone. But what about core backend business applications? Are there any General Ledger that interface to you smart phone, or a logistics system.  A quick search on Google revealed that SAP has been busy since 2007 in developing a mobile application that will communicate with their core SAP systems. They now have applications for alerts and approvals,  real time reporting, customer data and inventory monitoring.  Never wanting to stay too far behind SAP; in 2008 Oracle announced Business Applications for iPhone. They now have an Oracle Business approvals for managers which integrates with EBS.  They also have Business intelligence application and an Asset management application all integrated with EBS. On the PeopleSoft front I found iReceipt which is an Oracle product that interfaces with PeopleSoft Financials and Absence App which is a third party application developed by Succeed Consultancy.

So what about the HR Business. Ages ago PeopleSoft started on the mobile front when it was possible to create mobile pages of PeopleSoft screens using PeopleTools.  Somewhere between the hostile takeover of PeopleSoft and trying to prevent the PeopleSoft clients to jump the ship, Oracle let the functionality slip through the cracks. The Fusion HCM applications offer a module called Network At Work which more professional networking within the enterprise and does not extend to mobile devices. Morale of the story, there isn’t anything significant on the HR front.

To me there is no doubt that a good thought out HR application for mobile device will be priceless if properly launched and marketed. So why are the big companies does not seem to be interested in doing anything with HR for mobile devices? And if there is to be an mobile application for the HR business what would that be, what should it offer?

Oracle’s Fusion Applications v1 is finally announced this year … this could have been my opening sentence for the last 5 years but this time it is real. It is becoming very concrete now. Oracle is working with early adaptor customers to implement Fusion Applications modules next to their current application landscape. This co-existence strategy will be the strategy to convince customers to migrate to Fusion Applications in the next couple of years.

As mentioned earlier in one of my blog posts, Oracle gave us the opportunity to get a presentation about Fusion Applications on our yearly Oracle event. It was a great way to get introduced to Fusion Applications.

Last week, during our practice meeting, Oracle provided us with a presentation about Fusion Applications. Very interesting to see what the scope of V1 is and what the approach to customers will be.

Everybody has heard that Fusion Applications is generally available in the first quarter of 2011. Co-existence is the approach to current and new customers. By implementing Fusion modules within the current application landscape, Oracle will introduce Fusion Applications at customers.

The focus area’s for co-existence are:

• HCM: Talent Management
• HCM: Workforce Lifecycle Management
• FMS: Accounting Hub
• CRM: Sales Territory Management

 I’m trying now to arrange demo’s focussing on Fusion HCM and CRM. That will make our consultants even more enthusiastic !!!

Oracle OpenWorld 2010 facilitated almost 50 sessions on a wide range of Siebel subjects. Also available were 14 demo’s, a CRM lounge, a CRM Experts forum and a CRM Social Reception. Nevertheless, news reporting on Siebel CRM was very limited and seemed to be overshadowed by the anouncement for Fusion Applications to become available Q1 2011. Below an overview of most important CRM related announcements, based on several news reporting agencies.

Fusion CRM

At a press session on Monday, Anthony Lye, Oracle senior vice president of CRM, defined Fusion as “the most modern set of applications on the planet”. The on-premise and on-demand applications are based on the same code base, enabling the ability to switch between both delivery models. “You can deploy it one way and six months later if you want to change, you can.” He added that firms can run their CRM system on one database and their financials on a separate machine, but they would still get a single view of customer data.

It has been a while since I had the “WOW-effect” about a new application.

Most internet applications have been set-up with technologies that we find normal nowadays. Technologies like partial page refresh (AJAX), drag and drop layout, WEB 2.0 like wiki, communities etc.

But these rules do not seem not to apply to ERP systems. They are still robust, pretty user-unfriendly en most of all not appealing.

Well, Oracle seems to have done it.

Oracle introduced a new layout with Peoplesoft 9.1 in combination with Peopletools 8.50, with building blocks of today’s technologies.